Privacy Policy

At Hinayat, we are committed to protecting your privacy and ensuring your personal information is handled with the utmost care. This Privacy Policy outlines how we collect, use, and protect your data.

1. Information We Collect

  • Personal Information: When you place an order or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
  • Payment Information: We use secure payment gateways to process transactions. We do not store your payment details but may collect information related to your purchase for order processing and fraud prevention.
  • Usage Data: We may collect information about your interactions with our website, such as IP address, browser type, and pages visited, to improve our services and enhance your experience.

2. How We Use Your Information

  • Order Processing: To fulfill and manage your orders, including shipping and handling.
  • Customer Service: To respond to your inquiries, provide support, and address any issues.
  • Marketing: With your consent, we may send promotional emails or updates about our products and services. You can opt-out at any time.
  • Improvement: To analyze usage data and improve our website and services.

3. How We Protect Your Information

  • Encryption: We use advanced encryption technologies to secure your personal and payment information.
  • Access Control: Only authorized personnel have access to your personal information, and they are required to maintain its confidentiality.
  • Third-Party Services: We may use third-party services for payment processing and analytics. These partners are vetted for compliance with data protection standards.

4. Sharing Your Information

  • Service Providers: We may share your information with trusted service providers who assist in order fulfillment and customer service, under strict confidentiality agreements.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights and interests.

5. Your Rights

  • Access and Correction: You can request access to or correction of your personal information at any time.
  • Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails or contacting us directly.
  • Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hinayat Customer Service Email: info@hinayat.co.uk

Thank you for trusting Hinayat with your personal information.